Gold's Place Dental

Cancellation Policy

We aim to provide quality dental care to our patients on schedule and to use clinical time effectively. To achieve this, we have an appointment cancellation policy.

Appointment Cancellations

Our cancellation policy asks for at least 24 hours notice if you are unable to attend your appointment. Cancellations should be made by telephone on 01884 32240 There is a fee for dental appointments that are missed or cancelled with less than 24 hours notice, based on the length of the appointment.

It is our aim to telephone or write to patients after a missed appointment to understand the reason for non-attendance and to inform them about any fee or decision about their dental care.

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Late Cancellation Fees

LESS THAN 24 HOURS’ NOTICE

Late cancellations and missed appointments will incur a cancellation fee. The fee is £1 for each minute of the scheduled appointment and applies to cancellations with less than 24 hours notice.